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Blocking overseas sales
13 years 1 month ago #122167
by Saunter
Blocking overseas sales was created by Saunter
-- url of the page with the problem -- :
woollyshepherd.co.uk
-- HikaShop version -- : 1.5.6
-- Joomla version -- : 2.5.1
Because our products are large and too costly to ship overseas, I want to block all overseas sales. I have left unpublished all countries but the UK, but this has had no effect and the sale went through to paypal, where the currency filter failed because it came from a credit card, which converts before it hits paypal apparently. Can anyone help?
-- HikaShop version -- : 1.5.6
-- Joomla version -- : 2.5.1
Because our products are large and too costly to ship overseas, I want to block all overseas sales. I have left unpublished all countries but the UK, but this has had no effect and the sale went through to paypal, where the currency filter failed because it came from a credit card, which converts before it hits paypal apparently. Can anyone help?
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13 years 1 month ago #122179
by nicolas
Replied by nicolas on topic Blocking overseas sales
You should keep all the countries published. Instead you should restrict your shipping methods to the UK zone.
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13 years 4 weeks ago #122662
by Saunter
Replied by Saunter on topic Blocking overseas sales
Thank you very much for this - I have done it, but my trial order from the US still goes through to paypal. Should I be asking for the country/address first somehow?
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13 years 4 weeks ago #122686
by Eliot
Replied by Eliot on topic Blocking overseas sales
Indeed, the country restriction is made based on the address given by the used.
So you have to ask for the country of your customer during the checkout. Which registration method are you using?
It should ask for a country by default.
So you have to ask for the country of your customer during the checkout. Which registration method are you using?
It should ask for a country by default.
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13 years 4 weeks ago #122689
by Saunter
Replied by Saunter on topic Blocking overseas sales
That seems to be our problem - we are not using one. We don't want to put customers off by asking them for lots of info, so we send them straight to paypal. However, when they pay by credit card it converts to sterling and therefore misses the paypal filter for foreign currencies. I will try changing it.
Thank you for your help
Thank you for your help
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