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Payment windows is not displayed

13 years 3 weeks ago #127585 by casio151
-- url of the page with the problem -- : mywebsite.com/mypage
-- HikaShop version -- : 2.2.2
-- Joomla version -- : 2.5.14
-- PHP version -- : x.x.x
-- Browser(s) name and version -- : XXXXX x.x.x
-- Error-message(debug-mod must be tuned on) -- : Error_message

Hi experts

I'm having a huge issue regarding the payment process on www.e-blaek.dk




And the settings for guest shopping is this...



The strange thing is. If I set the shop to be setup with login, then the payment gateway window will appear, but not if it's setup with shop as a guest???? Can someone please help?

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13 years 3 weeks ago #127586 by casio151
If it will help, I just got Hikashop Business updated from v. 2.2.1 to 2.2.2. Dont know if it has something to say. The payment gateway is ePay.

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13 years 3 weeks ago #127591 by casio151
Okay I found out that I have to have the module "Payment" added in the checkout or else the Payment Gateway won't show up. It's fixed now.

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13 years 3 weeks ago #127648 by Jerome
Hi,

Yes, that's why. There was no "payment" step in your checkout workflow.
But I don't see neither the "login" one for retrieving the guest address information.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

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