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404 error on checkout

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13 years 1 week ago #128525 by sad
404 error on checkout was created by sad
i was browsing my site, suddenly i received 404 error when i try to go to checkout page,

the page tells me:
If difficulties persist, please contact the System Administrator of this site and report the error below.

0 SQL=SELECT zone_id, zone_code_2 FROM cp2wg_hikashop_zone WHERE zone_id IN (-)

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13 years 1 week ago #128533 by Mohamed Thelji
Replied by Mohamed Thelji on topic 404 error on checkout
Hi,

1. Can you download the last Hikashop version, install it, and try it again ?

2. Can you show me how screenshots of how did you configured your shipping methods ?
The following user(s) said Thank You: sad

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13 years 1 week ago #128893 by sad
Replied by sad on topic 404 error on checkout
it worked, thanks, i just had to finish the dimensions of the product

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13 years 1 week ago #128897 by sad
Replied by sad on topic 404 error on checkout
but there is one more problem, now its giving error 'no shipping method found', i have enabled ups'

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13 years 1 week ago #128913 by sad
Replied by sad on topic 404 error on checkout
on more thing, now it is not letting me to finish as the shipping method is not found

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13 years 1 week ago #128990 by Xavier
Replied by Xavier on topic 404 error on checkout
Hi,

Do you have a restriction in the ups configuration ?
Are you sure that the conditions required are present to display the UPS shipping method ?

For example if there is a min weight limit, does your products have a weight ?
Thanks to give us a screenshot of your UPS configuration.

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13 years 1 week ago #129032 by sad
Replied by sad on topic 404 error on checkout
attached are the screen shots of my ups configuration, i have not enabled restrictions,

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13 years 1 week ago #129033 by sad
Replied by sad on topic 404 error on checkout
this is where i have given the weight in the product

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13 years 1 week ago #129054 by Mohamed Thelji
Replied by Mohamed Thelji on topic 404 error on checkout
Hi,
You should probably :
1. Follow each step of the shipping method section of the FAQ

2. Set dimension for your product

3. Remove spaces from your UPS warhouse post code :).

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