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Shipping method changes after adding an address
12 years 11 months ago - 12 years 11 months ago #133970
by swaboe
Shipping method changes after adding an address was created by swaboe
-- HikaShop version -- : 2.2.2
-- Joomla version -- : 3.2.0
-- PHP version -- : ?
-- Browser(s) name and version -- : Firefox 25 (mac)
-- Error-message(debug-mod must be tuned on) -- : Error_message
During checkout I have two shipping methods:
1. Sent (Costs involved)
2. Pickup (Free)
For picking up the goods no costs are involved. But when selecting pickup and further on in the process I'm adding an address the process adds shipping costs. How can I change this.
greetings,
Richard
To make things more clear an overview of the process:
-- Joomla version -- : 3.2.0
-- PHP version -- : ?
-- Browser(s) name and version -- : Firefox 25 (mac)
-- Error-message(debug-mod must be tuned on) -- : Error_message
During checkout I have two shipping methods:
1. Sent (Costs involved)
2. Pickup (Free)
For picking up the goods no costs are involved. But when selecting pickup and further on in the process I'm adding an address the process adds shipping costs. How can I change this.
greetings,
Richard
To make things more clear an overview of the process:
Last edit: 12 years 11 months ago by swaboe.
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12 years 11 months ago #133979
by Mohamed Thelji
Replied by Mohamed Thelji on topic Shipping method changes after adding an address
Hi Richard,
Your issue is probably coming from the way you configured your shipping methods, so can you show me how did you configured you two shipping methods through some screenshots ?
Your issue is probably coming from the way you configured your shipping methods, so can you show me how did you configured you two shipping methods through some screenshots ?
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12 years 11 months ago #133981
by swaboe
Replied by swaboe on topic Shipping method changes after adding an address
Attached my different shipping methods.
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12 years 11 months ago #133989
by Mohamed Thelji
Replied by Mohamed Thelji on topic Shipping method changes after adding an address
Hi,
What I wanted to see was your shipping methods restrictions, can you also show me some screenshots of the problem that you are through your checkout process and give me a link to your shop so that I can test it myself ?
Thanks.
What I wanted to see was your shipping methods restrictions, can you also show me some screenshots of the problem that you are through your checkout process and give me a link to your shop so that I can test it myself ?
Thanks.
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12 years 11 months ago - 12 years 11 months ago #133992
by swaboe
Replied by swaboe on topic Shipping method changes after adding an address
Last edit: 12 years 11 months ago by swaboe.
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12 years 11 months ago #134118
by swaboe
Replied by swaboe on topic Shipping method changes after adding an address
Any suggestions?
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12 years 11 months ago #134130
by Mohamed Thelji
Replied by Mohamed Thelji on topic Shipping method changes after adding an address
Note that through your checkout workflow ("Hikashop->System->Configuration->Checkout") your "shipping" action will change regarding your address/user account, so be sure that your the login/address action before or in the same step as your "address" action.
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