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Paypal Issues
12 years 9 months ago - 12 years 9 months ago #136439
by fan4chevy
Paypal Issues was created by fan4chevy
Hi,
Using Business Edition newest version.
If customer selects PayPal it takes them to page that gives paypal button but in only a few seconds forces them to paypal if they don't click button. How can I stop the forced to paypal?
When an order is created and they go to paypal and then decide to order again, I get a paypal error: This invoice has already been paid. For more information, please contact the merchant.
Your purchase couldn't be completed
How do I make it so customer does not get blocked from making additional paypal orders?
How can I only have items removed from account when Paypal was actually for sure paid. Right now if they go to paypal but dont actually pay, the system thinks they paid. So then the cart creates 2 separate orders if they choose another pay method such as mail in payment.
Thanks
Using Business Edition newest version.
If customer selects PayPal it takes them to page that gives paypal button but in only a few seconds forces them to paypal if they don't click button. How can I stop the forced to paypal?
When an order is created and they go to paypal and then decide to order again, I get a paypal error: This invoice has already been paid. For more information, please contact the merchant.
Your purchase couldn't be completed
How do I make it so customer does not get blocked from making additional paypal orders?
How can I only have items removed from account when Paypal was actually for sure paid. Right now if they go to paypal but dont actually pay, the system thinks they paid. So then the cart creates 2 separate orders if they choose another pay method such as mail in payment.
Thanks
Last edit: 12 years 9 months ago by fan4chevy.
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12 years 9 months ago #136545
by Jerome
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
Replied by Jerome on topic Paypal Issues
Hi,
When you have the page with the paypal button, the order is already created so it is already "too late".
If you re-submit the same form going back in the history, you will re-submit the old order which has already been send to paypal (so it won't accept it).
It is not another order, it is just that you try to re-pay something that you have already submitted and paid.
About the empty cart, you have an option in HikaShop so you can say when you want HikaShop to empty the cart.
Regards,
When you have the page with the paypal button, the order is already created so it is already "too late".
If you re-submit the same form going back in the history, you will re-submit the old order which has already been send to paypal (so it won't accept it).
It is not another order, it is just that you try to re-pay something that you have already submitted and paid.
About the empty cart, you have an option in HikaShop so you can say when you want HikaShop to empty the cart.
Regards,
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
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12 years 9 months ago #137049
by fan4chevy
Replied by fan4chevy on topic Paypal Issues
It appears that the error at paypal happens even if I delete the cart and create a new product. It still says it has already been paid for that order.
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12 years 9 months ago #137077
by nicolas
Replied by nicolas on topic Paypal Issues
Then it's probably a different issue related to your PayPal account:
www.hikashop.com/support/documentation/i...l-error.html#address
www.hikashop.com/support/documentation/i...l-error.html#address
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12 years 9 months ago #137231
by fan4chevy
Replied by fan4chevy on topic Paypal Issues
is this the correct address that should be in the payment module for paypal:
www.paypal.com/cgi-bin/webscr
www.paypal.com/cgi-bin/webscr
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12 years 9 months ago #137265
by nicolas
Replied by nicolas on topic Paypal Issues
Yes
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