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ERROR 403 WHEN YOU WANT TO CHECKOUT

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12 years 5 months ago #152353 by blade
-- url of the page with the problem -- : errors.freehostingeu.com/403.php
-- HikaShop version -- : 2.3.0
-- Joomla version -- : 2.5
-- PHP version -- : 5.3.28
-- Browser(s) name and version -- : Firefox 28.0
-- When you add products to your cart and you want to go tu checkout this error happens

--page link : www.feniks.eu.pn/index.php?option=com_hi...t=listing&Itemid=553

HELP PLEASE

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12 years 5 months ago #152375 by Jerome
Hi,

Please provide information from your HikaShop configuration (checkout workflow).
Sometimes, activating the Joomla debug mode provide more details for a 403 error. Your web hosting is redirecting the user to a generic page but this page does not give any information about the 403 (error code for : forbidden).

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

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12 years 4 months ago - 12 years 4 months ago #155456 by blade

this is checkout workflow I dont now is there eny mistake here.Help :(
Last edit: 12 years 4 months ago by blade.

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12 years 4 months ago #155484 by nicolas
Hi,

This indicates that the "force menu on checkout" option of the HikaShop configuration is probably not set to a HikaShop checkout menu item that you can create via the Joomla menu manager.

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12 years 4 months ago #155619 by blade
I follow your step and "force menu on checkout" set to HikaShop checkout menu item that i create with Joomla menu manager.
Take a look at picture

the first 3 steps are working fine (login,adress,shipment(is not finished)) but rest won't work, they showing same message 403 error.
I turn on debug mode and get this message ?????

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12 years 4 months ago #155620 by Jerome
Hi,

Why are you suddenly in the Joomla backend ?
Why the plugin controller ?
Why your checkout workflow (backend config) and your checkout workflow (regarding the checkout bar) is not the same ?
What payment plugin are you using ?

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

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