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Extra items added to email receipt after 2.2.3
- cluckngood
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12 years 5 months ago #152596
by cluckngood
Extra items added to email receipt after 2.2.3 was created by cluckngood
-- url of the page with the problem -- :
mywebsite.com/mypage
-- HikaShop version -- : 2.2.3
-- Joomla version -- : 2.5.17
-- PHP version -- : 5.3.27
I am experiencing an issue with all my order email receipts showing additional products and incorrect pricing. The shopping cart is displaying correctly during checkout, however the order receipt is adding a bunch of weird items and pricing. This happened after the update to 2.2.3. My client is just now bringing this to my attention (4 months later).
I have tried re-installing the 2.2.3 update with no luck.
I have attached a screen cap of the order from the shopping cart as well as what is being shown on the email receipt to the customer. Has anyone else experienced this? Is there any easy fix?
Jason
-- HikaShop version -- : 2.2.3
-- Joomla version -- : 2.5.17
-- PHP version -- : 5.3.27
I am experiencing an issue with all my order email receipts showing additional products and incorrect pricing. The shopping cart is displaying correctly during checkout, however the order receipt is adding a bunch of weird items and pricing. This happened after the update to 2.2.3. My client is just now bringing this to my attention (4 months later).
I have tried re-installing the 2.2.3 update with no luck.
I have attached a screen cap of the order from the shopping cart as well as what is being shown on the email receipt to the customer. Has anyone else experienced this? Is there any easy fix?
Jason
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12 years 5 months ago #152599
by Mohamed Thelji
Replied by Mohamed Thelji on topic Extra items added to email receipt after 2.2.3
Hello,
Firstly can you download through our website the last Hikashop version (2.3.0), install it, and test it again ?
Thanks.
Firstly can you download through our website the last Hikashop version (2.3.0), install it, and test it again ?
Thanks.
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- cluckngood
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12 years 5 months ago #152647
by cluckngood
Replied by cluckngood on topic Extra items added to email receipt after 2.2.3
I cannot as the subscription ended shortly after the release of 2.2.3.
Jason
Jason
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12 years 5 months ago #152663
by Xavier
Replied by Xavier on topic Extra items added to email receipt after 2.2.3
Hi,
Do you had made any modifications in the emails ?
Do you had made any modifications in the emails ?
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