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checkout problem

12 years 5 months ago #155233 by ada456fc
checkout problem was created by ada456fc
-- url of the page with the problem -- : www.aressportsrub.com
-- HikaShop version -- : 2.3
-- Joomla version -- : 2.5.2
-- Browser(s) name and version -- : chrome


Hi, When i place a test order on my site using authorize .net. The order is processed but there is no confirmation page. The site just keeps trying to load and never shows any confirm. Do you know how i can fix this? I need to give customers confirm page so they know order is processed

Thanks!

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12 years 5 months ago #155251 by nicolas
Replied by nicolas on topic checkout problem
Hi,

Can you do a full screenshot at that point so that we can see what you see ?

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12 years 5 months ago #155287 by ada456fc
Replied by ada456fc on topic checkout problem
Thanks Here is screen shot

screencast.com/t/gNS9njYMrYm

The page just gets hung up after i press to finish the order.

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12 years 5 months ago #155289 by ada456fc
Replied by ada456fc on topic checkout problem
Hello. I have figured out the problem. I think it had something to do with the sending email address of store. Once I linked the sending address to SMTP gmail it seems to work fine. I am good! no worries.
The following user(s) said Thank You: Jerome

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