Order was not marked as created.

-- url of the page with the problem -- : monpetitpot.es
-- HikaShop version -- : 2.3.0
-- Joomla version -- : 2.5.14

Hi,

A client made an order (payment method: wire transfer), she received the email notification and made the payment. (We alredy received several similar orders wich worked fine).
But in this order I did not receive any email notification and in backend II see that the order status is: None.
This does not happen when Payment Method is set to Paypal.

Do you have any Idea why the order status did not change to "Crated"?

Best,
Hannes

Hello Hannes,
Can you :
1. Check that you have correctly set the "Pending/Verified status" options to created/confirmed through your "wire transfer" payment method configuration page

2. Check how did you set the "Default order status" and "Invoice order statuses" options through "Hikashop->System->Configuration->Main"