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Refresh and Delete not working on Checkout

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12 years 4 months ago #157380 by roseline
Refresh and Delete not working on Checkout was created by roseline
www.infonal.com.my/joomla2
-- HikaShop version -- : 2.3.1
-- Joomla version -- : Joomla! 2.5.7 Stable [ Ember ]
-- PHP version -- : 5.2.9
-- Browser(s) name and version -- : Chrome 26.0.1410.63

I am having problem at the checkout page. When i click refresh or Delete button, it directly went to Finish page. It is not functioning as i need. Kindly assist me on this.

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12 years 4 months ago #157383 by Mohamed Thelji
Replied by Mohamed Thelji on topic Refresh and Delete not working on Checkout
Hi,
I just tested it and it worked fine, when I use the delete or refresh button I'm not redirected and I'm still at the first checkout step.

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12 years 4 months ago #157500 by roseline
Replied by roseline on topic Refresh and Delete not working on Checkout
Hi

I had tested on the latest chrome v36 and it works fine. However it isnt working on my current chrome 26.0.1410.63. I had tested on Chrome 16 and i had the same issue.
Any advise on this?

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12 years 4 months ago #157540 by Mohamed Thelji
Replied by Mohamed Thelji on topic Refresh and Delete not working on Checkout
Hi,
Can you test it with the "Force a menu on the checkout" option of the page "Hikashop->System->Configuration->Checkout" set to None ?

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12 years 4 months ago #157635 by roseline
Replied by roseline on topic Refresh and Delete not working on Checkout
Hi Thelji

Yes it is already set to None

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12 years 4 months ago #158427 by Xavier
Replied by Xavier on topic Refresh and Delete not working on Checkout
Hi,

Thanks to give us screenshot of your checkout settings in order to try to reproduce the issue on our end.
The following user(s) said Thank You: roseline

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12 years 4 months ago #158552 by roseline
Replied by roseline on topic Refresh and Delete not working on Checkout
As attachement below

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12 years 4 months ago #159174 by roseline
Replied by roseline on topic Refresh and Delete not working on Checkout
Any advise?

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12 years 3 months ago #159675 by Eliot
Replied by Eliot on topic Refresh and Delete not working on Checkout
Since it's working on the last version of Chrome it seems difficult to adapt a solution.
I tried and couldn't reproduce the issue, is this happening with any other browser?

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12 years 3 months ago #160682 by roseline
Replied by roseline on topic Refresh and Delete not working on Checkout
Yes Eliot. Its happening to the old mozilla also. the version is 3.6.24.
Thanks for your assistance.

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12 years 2 months ago #163537 by Xavier
Replied by Xavier on topic Refresh and Delete not working on Checkout
Hi,

Sorry but it's very difficult for us to test on so old browser versions.
Chrome 26 was released there is more than one year and two months.

At this time there was maybe some unsupported scripts.

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