Upgrade = products no longer direct to /checkout

-- url of the page with the problem -- : 134.213.50.191/
-- HikaShop version -- : HikaShop Business: 2.3.1
-- Joomla version -- : 2.5.22
-- PHP version -- : 5.5.9
-- Browser(s) name and version -- : chrome

Hi, after upgrading to the latest version of hikashop on a new development server we're no longer able to add products to the basket. instead we get a blank page.

We have /checkout set as the forced menu item but this doesn't appear to be showing in the URL.

the live site can be found here: walksandwildlife.co.uk/

if you add a product to the basket you'll go to the product page. For example selecting 12 month subscription to Lancashire takes you here:

walksandwildlife.co.uk/checkout/product/...e-walks-and-wildlife

notice /checkout/ in the url

however on the development site: 134.213.50.191/

if you select the same product you go to this address and get blank page where the product options should be:

134.213.50.191/component/hikashop/produc...e-walks-and-wildlife

notice that /checkout/ doesn't appear in the address bar.

does anyone know why this is happening? we simply upgraded to the latest version and haven't edited any menu items or modules from the original site.

HI,

By default the add to cart button adds the product to the cart and redirect to the checkout.
I checked the HTML code of the button and I can see that it has been altered in order to redirect instead to the product page.
The link on the image is still the correct one.
So all I can think of is that there is a problem with the customization of the code that you made in the file "listing_img_title" of the view "product" via the menu Display>views.

nicolas wrote: HI,

By default the add to cart button adds the product to the cart and redirect to the checkout.
I checked the HTML code of the button and I can see that it has been altered in order to redirect instead to the product page.
The link on the image is still the correct one.
So all I can think of is that there is a problem with the customisation of the code that you made in the file "listing_img_title" of the view "product" via the menu Display>views.

nicolas, thanks for the reply.

i would agree that it seems as if that's the problem however i've temporarily disabled the /html/com_hikashop directory which removes all customisation on my part and i'm still getting the same blank page.

could there be another file somewhere that i may have edited that would cause this? i dont seem to be able to access the actual product page at all. eg this page:

walksandwildlife.co.uk/checkout/product/...e-walks-and-wildlife

that's the product page where a start date is selected and any back issues can be selected. i dont seem to be able to get to that product page on the development site

Hello,
It's working fine for me through that page : walksandwildlife.co.uk/checkout/product/...e-walks-and-wildlife
I can also add that product to my cart and be redirected to the checkout workflow.

Mohamed Thelji wrote: Hello,
It's working fine for me through that page : walksandwildlife.co.uk/checkout/product/...e-walks-and-wildlife
I can also add that product to my cart and be redirected to the checkout workflow.

Mohamed,

Yes, because that's the live site. The problem I'm having is with the development site since I've moved it to a new server and upgraded hikashop. See here:

134.213.50.191/

Anything added to the basket results in a blank page.

Ok,
Can you :
- Edit your Hikashop product listing content module which have the ID number 274 through "Hikashop->Display->Content modules"
- Add one of your product/category listing menu through the "menu" option
- And try to add the "12 Month subscription Lancashire Walks and Wildlife" product in your cart ?