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Added new products - get total of order too low
12 years 1 month ago #170601
by lkbackus
Added new products - get total of order too low was created by lkbackus
-- HikaShop version -- : 2.3.2
-- Joomla version -- : 3.3.3
-- PHP version -- : 5.4
-- Browser(s) name and version -- : Chrome Version 37.0.2062.103 m
-- Error-message(debug-mod must be tuned on) -- : i entered some new products and all the new products get this error message.
"The total of your order is too low for all the possible shipping methods"
I can purchase previous products that are the same price just fine.
i entered some new products and all the new products get this error message.
"The total of your order is too low for all the possible shipping methods"
I can purchase previous products that are the same price just fine.
I have attached the shipping methods.
-- Joomla version -- : 3.3.3
-- PHP version -- : 5.4
-- Browser(s) name and version -- : Chrome Version 37.0.2062.103 m
-- Error-message(debug-mod must be tuned on) -- : i entered some new products and all the new products get this error message.
"The total of your order is too low for all the possible shipping methods"
I can purchase previous products that are the same price just fine.
i entered some new products and all the new products get this error message.
"The total of your order is too low for all the possible shipping methods"
I can purchase previous products that are the same price just fine.
I have attached the shipping methods.
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12 years 1 month ago #170606
by Xavier
Replied by Xavier on topic Added new products - get total of order too low
Hi,
You potentially have an issue regarding the taxes.
In your shipping method settings, thanks to change the value for the option "With tax" in the restriction part to what you need.
You potentially have an issue regarding the taxes.
In your shipping method settings, thanks to change the value for the option "With tax" in the restriction part to what you need.
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12 years 1 month ago #170683
by lkbackus
Replied by lkbackus on topic Added new products - get total of order too low
i tried adding a tax category for default tax rate with 0%. I also tried making the product tax category default and none. In my shipping methods i changed the with tax to yes. None of this worked. Question is - why do the products added prior to the last products added work fine?
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12 years 1 month ago #170684
by lkbackus
Replied by lkbackus on topic Added new products - get total of order too low
i figured it out. i have to have a value in the product weight greater than 0 even though i do not ship by weight.
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12 years 1 month ago #170713
by Jerome
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
Replied by Jerome on topic Added new products - get total of order too low
Hi,
Right !
Otherwise you can use the HikaShop option "force shipping regardless of weight".
Regards,
Right !
Otherwise you can use the HikaShop option "force shipping regardless of weight".
Regards,
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
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