Skip to main content

T&C popup error

More
12 years 1 week ago #172902 by reders
T&C popup error was created by reders
-- HikaShop version -- : 2.3.3
-- Joomla version -- : 3.3.1
-- PHP version -- : 5.4.33

The accept TandCs link is on the last step of the checkout.

When I click the link a popup does not appear, it loads a backdrop but no model
because it has loaded a back drop you cannot click anywhere on the page so the use is stuck.

How can I fix this?

Thanks
Alex

Please Log in or Create an account to join the conversation.

More
12 years 1 week ago - 12 years 1 week ago #172913 by Jerome
Replied by Jerome on topic T&C popup error
Hi,

I guess it's a template issue for the popup system.
Please try to change the popup mode in the HikaShop configuration.
www.hikashop.com/support/support/documen...html#display_general

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
Last edit: 12 years 1 week ago by Jerome.

Please Log in or Create an account to join the conversation.

More
12 years 6 days ago #173847 by reders
Replied by reders on topic T&C popup error
Hi Jerome

Thank you for your reply.

I have tried changing the popup mode in the HikaShop configuration and the pop up does not work on any setting.

How else could this be solved?

Thanks
Alex

Please Log in or Create an account to join the conversation.

More
12 years 6 days ago #173854 by nicolas
Replied by nicolas on topic T&C popup error
Hi,

See if it works if you switch to another template.
Also, you might have a javascript library conflict. Try to install and configure the extension jQuery Easy for Joomla and see if that helps.

Please Log in or Create an account to join the conversation.

Time to create page: 0.150 seconds
Powered by Kunena Forum