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Billing and delivery address updates
11 years 11 months ago #176275
by oilibear
Billing and delivery address updates was created by oilibear
-- HikaShop version -- : 2.3.0
-- Joomla version -- : 3.3.9
-- Error-message(debug-mod must be tuned on) -- : none
Hi,
As an address selector in the back end I have the list at the moment.
When customer adds the address, both billing & delivery addresses are populated, if any updates to the address are made, both addresses are updated, where only one should change, that's very confusing as clearly you want to change only one of them? Any ideas?
Beforehand I had a Pop up as an address selector, but in the pop up the first field: "name" was missing, and the warning: "Please complete the Name field" showed up along with the name field and when you add it there it applies changes (all steps attached). Again both addresses change simultaneously.
Is there a way to change it, so only one, the selected one, gets updated?
Thanks,
Kashka
-- Joomla version -- : 3.3.9
-- Error-message(debug-mod must be tuned on) -- : none
Hi,
As an address selector in the back end I have the list at the moment.
When customer adds the address, both billing & delivery addresses are populated, if any updates to the address are made, both addresses are updated, where only one should change, that's very confusing as clearly you want to change only one of them? Any ideas?
Beforehand I had a Pop up as an address selector, but in the pop up the first field: "name" was missing, and the warning: "Please complete the Name field" showed up along with the name field and when you add it there it applies changes (all steps attached). Again both addresses change simultaneously.
Is there a way to change it, so only one, the selected one, gets updated?
Thanks,
Kashka
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11 years 11 months ago #176278
by nicolas
Replied by nicolas on topic Billing and delivery address updates
Hi,
It's normal that both change at the same time since both are actually the same address which can be used both as the billing and a shipping address, and that's the case by default.
Next version will add the support of the "same address as billing" for the list selector. If you configure it like that, it should be a bit more clear for the user.
It's normal that both change at the same time since both are actually the same address which can be used both as the billing and a shipping address, and that's the case by default.
Next version will add the support of the "same address as billing" for the list selector. If you configure it like that, it should be a bit more clear for the user.
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11 years 11 months ago #176520
by oilibear
Replied by oilibear on topic Billing and delivery address updates
Hi Nicolas,
That doesn't make any sense, what if the delivery address is different then billing, for example a present for somebody else? There is no way to do it, but it looks like you can, that may cause a lot of confusion, how do disable the billing address all together?
Thanks,
Kashka
That doesn't make any sense, what if the delivery address is different then billing, for example a present for somebody else? There is no way to do it, but it looks like you can, that may cause a lot of confusion, how do disable the billing address all together?
Thanks,
Kashka
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11 years 11 months ago #176799
by Mohamed Thelji
Replied by Mohamed Thelji on topic Billing and delivery address updates
Hello Kashka,
I just tested it on my end and when I edit my shipping address, it's only edit my shipping address and not my billing address.
Then you'll just have to edit your delivery address.That doesn't make any sense, what if the delivery address is different then billing,
I just tested it on my end and when I edit my shipping address, it's only edit my shipping address and not my billing address.
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11 years 11 months ago #177397
by oilibear
Replied by oilibear on topic Billing and delivery address updates
Hi Mohamed,
It doesn't work for me, when I edit delivery address, it changes both, which browser did you use? I used Safari and Firefox.
Plus when I submit the changes by clicking save it goes directly to the payment page without just accepting the changes so you can not verify the new address??
Thanks,
Kashka
It doesn't work for me, when I edit delivery address, it changes both, which browser did you use? I used Safari and Firefox.
Plus when I submit the changes by clicking save it goes directly to the payment page without just accepting the changes so you can not verify the new address??
Thanks,
Kashka
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11 years 11 months ago #177425
by nicolas
Replied by nicolas on topic Billing and delivery address updates
Hi,
It's probably a bug of an old version of HikaShop.
Mohamed must have tested on one of our test websites with the latest version.
Please update to the latest version of HikaShop and that should help.
It's probably a bug of an old version of HikaShop.
Mohamed must have tested on one of our test websites with the latest version.
Please update to the latest version of HikaShop and that should help.
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