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Problem with value of Characteristics from Product

11 years 11 months ago #181831 by 42bit
-- HikaShop version -- : 2.3.4
-- Joomla version -- : 3.3.6
-- PHP version -- : 5.3.29
-- Browser(s) name and version -- : Firefox 33.1

Hi,
I've this issue.
If I selected a size M in product page, and them I click on "ADD TO CARD", the system writes a wrong size in checkout page (XXL), as you can see in the screenshot that I've attached.

Can you help me.

Thank you

Antonio

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11 years 11 months ago #181855 by Mohamed Thelji
Hello Antonio,
Your issue is probably coming from some file customization of the "product" view via "Hikashop->Display->Views", Can you check it and test it without your customization ?
Thanks.

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11 years 11 months ago #182084 by 42bit
HI I've tried to use the original "product" view, I have a backup file, but problem is still there.
How can I do?

Thanks

Antonio

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11 years 11 months ago #182143 by Mohamed Thelji
Hello,
Can you directly go the the "Hikashop->Display->Views" page and directly check that you don't have any modification through the files of the "product" view of your front-end template and then remove it to test it without any customization ?
Thanks.
The following user(s) said Thank You: 42bit

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11 years 11 months ago #182192 by 42bit
It's right!
I've deleted all custom display views in staging site and now it works well.

Thank you

Antonio

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