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Checkout switches from Paypal to Check

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11 years 10 months ago #182310 by tandreas6
-- url of the page with the problem -- : tam.tadesign.co/
-- HikaShop version -- : 2.3.4
-- Joomla version -- : 3.3.6

Hi - I have just started to get a strange problem in my checkout flow. When a customer edits their address information or logs in as a guest and adds their address information, if they choose Paypal as payment method, the cart switches back to "Check" when they click the Next button.

If I log in, clicking the Next button keeps the payment method as Paypal. However, any edits to the address will change the payment method back to Check again.

Thanks for your help!

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11 years 10 months ago #182366 by Mohamed Thelji
Hello,
Can you show me how did you configured your checkout workflow ("Hikashop->System->Configuration->Checkout") through some screenshots ?

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11 years 10 months ago #182677 by tandreas6
Hi - here is the configuration of the checkout workflow:

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11 years 10 months ago #182790 by Mohamed Thelji
Hello,
Note that you should set the "Shipping/Payment" action in the same step or after the "login/adress" action.

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11 years 10 months ago #182809 by tandreas6
Thank you, I didn't know I needed to set up my checkout that way. The new ordering has fixed the problem.

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