problems when submitting payment method

-- HikaShop version -- : 2.4.0
-- Joomla version -- : 3.4
-- PHP version -- : 5.3
-- Browser(s) name and version -- : all
-- Error-message(debug-mod must be tuned on) -- : none

Auto select default shipping and payment methods
No

Auto submit shipping and payment methods selection
No

When submitting the payment method, one must press NEXT button two times for advancing to the next page. I can't figure what it is about, tried all settings.

That's normal since the "Auto select default shipping and payment methods" option is turned off. Turn it on and you won't have to press twice (once for the selection, once for the validation).

I really don't understand why this is neccesary, because the selection is done via the radio buttons, and the validation via the NEXT button, so pressing NEXT button twice does not seems normal. In fact, on the shipping option selection page, the behaviour is not the same, so it is enough to press only once NEXT, after selecting the transportation via the radio buttons.

Enabling autoselect pose us some other problems...

Hello,

Enabling autoselect pose us some other problems...

Can you give us more information about that issue ?
Thanks.

Yes,of course.

When autosubmit is on and autoselect is off, you don't need to press Next on transportation selection page, but you still need to press once on payment selection page. This is not a consistent behaviour.

When autoselect is on and autosubmit is off, if working in guest mode, wich we are doing currently, the transportation method is selected before one is submitting the location, so we should use geolocation for this, which we won't do.

Hi,

Can you provide a screenshot of the Checkout tab of the HikaShop configuration ?

Regarding the shipping selected before entering the address, it comes down to the default location that you selected in the "main tax zone" setting of the HikaShop configuration. If you set it to a location which doesn't have any shipping, you won't get shipping preselected before you enter your address. So that might actually be the solution you're looking for with the settings " autoselect is on and autosubmit is off"

Sorry for delay. I uploaded a screen capture with the settings. However, I would say that the inconsistence between the two checkout stages, shipping and payment, is the one wich should be adressed, and not to do some tricks with the settings.

Hello,
Sorry for the late reply, when I set the "Auto submit shipping and payment methods selection" option to YES on my end :
- I just need to click one time to select the good payment/shipping method
- and then I click on "Next" to move through the next step
If you set the "Auto submit shipping and payment methods selection" option to YES it SHOULD do the job and work as you want, can you give me more information about the issue that you are having or set the option to YES so that I can directly test it on your website ?
Thanks.

I put it on YES for some time, and now, the NEXT button is useless on the shipping selection page (you don't need to press it, the checkout will advance after shipping method selection), and you need to press it only once on the payment selection page. Now it is more humane, even if the behaviour it is still not consistent between windows.