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order creation & confirmation emails

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11 years 4 months ago #201229 by shanwell
-- HikaShop version -- : 1.5.8
-- Joomla version -- : 2.5.2
-- PHP version -- : 5.3.29

Hi there,

after thousands of smooths transactions, all of the sudden Hikashop system decided to stop sending the order creation and order confirmation emails. The only email that is received is the confirmation of successful payment from Paypal. I went to the back end to double check the email set up and found out that when I clicked the save button for any menu under Configuration, 500 internal server error appeared. So at the moment, I can't modify anything in the configuration. Any idea?
Please help.

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11 years 4 months ago #201243 by Mohamed Thelji
Hello,
Can you download the last Hikashop version through our website, install it and test it again ?
Thanks.

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