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Taxes not displayed
11 years 3 months ago #206474
by Hiko
Taxes not displayed was created by Hiko
-- HikaShop version -- : 2.4.0
-- Joomla version -- : 3.4.1
-- Browser(s) name and version -- : all
Hi,
I must have clicked something wrong and all taxes have disappeared from my shop: both on product pages as well as in the checkout process.
The settings seem to be fine: there is only one tax category and one tax rate, everything is published. See screenshots attached.
Any idea?
Thanks,
Hiko
-- Joomla version -- : 3.4.1
-- Browser(s) name and version -- : all
Hi,
I must have clicked something wrong and all taxes have disappeared from my shop: both on product pages as well as in the checkout process.
The settings seem to be fine: there is only one tax category and one tax rate, everything is published. See screenshots attached.
Any idea?
Thanks,
Hiko
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11 years 3 months ago #206570
by nicolas
Replied by nicolas on topic Taxes not displayed
Hi,
There seems to be a problem with the "customer type" of your tax rule which is set to "" instead of "all user types".
It's probably coming from a bug of HikaShop 2.4.0 where this setting was not behaving properly in some cases.
We've fixed that with HikaShop 2.5.0 so updating would fix that.
There seems to be a problem with the "customer type" of your tax rule which is set to "" instead of "all user types".
It's probably coming from a bug of HikaShop 2.4.0 where this setting was not behaving properly in some cases.
We've fixed that with HikaShop 2.5.0 so updating would fix that.
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