Missing Width Message in Checkout

Hello

Actually the customize usps.php file is on site about 2 weeks ago. I cleared my cache but it's not working.
Can you please check it?
If you need something else, let me know.

Thank you.
Carole

Hello Carole,
Can you directly test it with that custom USPS version ?

Hello

I did but this is still happening. (Cache cleared )

Hello,
So even if with that version you're having the 3 error message saying that dimensions are missing on your product ? If that's the case, that's weird, the version I gave you should prevent that from happening (it worked on my end with a product without dimension).
Can you give me a temporary back-end and FTP access to your website so that I can directly test and check it ?
www.hikashop.com/support/contact-us.html

Thanks.

Sent!

Thank you!

Hello,
Your USPS shipping method didn't have any credential added to it, so I added my credentials and tested it with the "Absinthe" product.
Even if your product didn't have any dimensions, it worked fine.

I'm sorry but it's not working at all.

Here a screenshot. There is a syntax error now. (Screenshot attached)

Please check. Thank you.
Carole

Hello,
It's was working fine with only 1 product my bad, but if I add the same products as on your example, I correctly get USPS rates to display but I have the "Missing width" error message. You should probably contact USPS regarding your "USPS WebTools User ID".
I also have to fix another issue regarding the USPS shipping method so I'll also add a "Use it without dimension" option on the USPS shipping plugin and post it in this thread as fast as I can.

OK. In fact we are not using USPS at all. May be this is the real problem. I disable it and everything works ok. I don't know why it was enable.

Thank you