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Not Receiving Order Email
10 years 2 months ago #246087
by ibextrex
Not Receiving Order Email was created by ibextrex
-- url of the page with the problem -- :
www.joeysdiner.co.uk
-- HikaShop version -- : 2.6.1
-- Joomla version -- : 3.6.0
Hello, we are not receiving the order on completion of the form. The order is being created but we at the shop do not receive it by email. We have the setting correct I think - we receive the email from Worldpay for the payment.
Payment notifications email address joeysorder@outlook.com,info@ibextrex.com
Order creation admin notifications email address joeysorders@outlook.com,info@bextrex.com
Is there another setting that needs to be edited??
-- HikaShop version -- : 2.6.1
-- Joomla version -- : 3.6.0
Hello, we are not receiving the order on completion of the form. The order is being created but we at the shop do not receive it by email. We have the setting correct I think - we receive the email from Worldpay for the payment.
Payment notifications email address joeysorder@outlook.com,info@ibextrex.com
Order creation admin notifications email address joeysorders@outlook.com,info@bextrex.com
Is there another setting that needs to be edited??
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10 years 2 months ago #246107
by Mohamed Thelji
Replied by Mohamed Thelji on topic Not Receiving Order Email
Hello,
We recently fixed an issue about it so can you download the last Hikashop version through our website, install it and test it again ?
Thank you.
We recently fixed an issue about it so can you download the last Hikashop version through our website, install it and test it again ?
Thank you.
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