comment doesn't show in order creation email

-- url of the page with the problem -- : www.tuenni.ch
-- HikaShop version -- : 2.6.3
-- Joomla version -- : 3.6.2
-- PHP version -- : 5.5.38
-- Browser(s) name and version -- : Firefox 48

hello,
in the checkout process, the customer can enter a message/comment before paying. But this comment doesn't show in the email ( Order creation notification ) .
Do I have to add some code in the email template ?
thanks, Pierre

Hi,

No code should be necessary.
How did you configure your custom field ? Could you do a screenshot of its settings ?

Hello
after your answer, I found the problem, this custom field was not set for the order creation notification. Thank you anyway.



just as an info:
the custon fields documentation seems to be a little bit out of date, the many (12) display are not explained



best regards, Pierre

Hi,

That's right, the documentation is not up-to-date for the custom fields.
We are performing a migration for our documentation and once that migration will be finish we will be able to provide a more up-to-date documentation with HikaShop updates.

Regards,