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The step (Payment method) repeats
9 years 10 months ago #255716
by jefit
The step (Payment method) repeats was created by jefit
-- url of the page with the problem -- :
theretis.com.au/index.php/hikashop-menu-.../category/13-aquatic
-- HikaShop version -- : 2.6.4
-- Joomla version -- : 3.6.4
-- PHP version -- : 5.6.27
-- Browser(s) name and version -- : Chrome 54.0.2840.87
Checkout flow is: cart,payment,terms_confirm,end
I have only one payment method - HikaShop Paypal payment plugin.
I choose the product from the product listings.
Clicking on 'Choose Options' goes to a screen where I select variants and item custom fields.
Clicking "Add to cart" goes to checkout showing a cart which displays the selected product, variants and item fields.
Clicking 'next' goes to a screen showing the payment method (step-1 in the URL).
Clicking 'next' repeats the same screen (but shows as step-2 in the URL).
Clicking 'next' goes to a screen showing the terms & conditions (also showing as step-2 in the URL).
I have selected 'yes' to both 'Auto select default shipping and payment methods' & 'Auto submit shipping and payment methods selection'.
Choosing 'if only one method is available' makes no difference.
I have read numerous entries on this topic.
Please help.
-- HikaShop version -- : 2.6.4
-- Joomla version -- : 3.6.4
-- PHP version -- : 5.6.27
-- Browser(s) name and version -- : Chrome 54.0.2840.87
Checkout flow is: cart,payment,terms_confirm,end
I have only one payment method - HikaShop Paypal payment plugin.
I choose the product from the product listings.
Clicking on 'Choose Options' goes to a screen where I select variants and item custom fields.
Clicking "Add to cart" goes to checkout showing a cart which displays the selected product, variants and item fields.
Clicking 'next' goes to a screen showing the payment method (step-1 in the URL).
Clicking 'next' repeats the same screen (but shows as step-2 in the URL).
Clicking 'next' goes to a screen showing the terms & conditions (also showing as step-2 in the URL).
I have selected 'yes' to both 'Auto select default shipping and payment methods' & 'Auto submit shipping and payment methods selection'.
Choosing 'if only one method is available' makes no difference.
I have read numerous entries on this topic.
Please help.
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9 years 10 months ago - 9 years 10 months ago #255764
by Philip
Replied by Philip on topic The step (Payment method) repeats
Hello,
Can you provide a screenshot of your checkout, take care to show us ALL the checkout part AND Shipping & Payment part, please.
Awaiting news from you.
Regards
Can you provide a screenshot of your checkout, take care to show us ALL the checkout part AND Shipping & Payment part, please.
Awaiting news from you.
Regards
Last edit: 9 years 10 months ago by Philip.
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9 years 10 months ago #255810
by jefit
Replied by jefit on topic The step (Payment method) repeats
Screenshots attached.
Appreciate the help.
Appreciate the help.
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9 years 10 months ago #255853
by nicolas
Replied by nicolas on topic The step (Payment method) repeats
Hi,
Try removing the code:
from the file components/com_hikashop/controllers/checkout.php
It should help avoid the problem.
Try removing the code:
Code:
if(($old_payment_id!=$payment_id || $old_payment_method!=$payment) || @$old_payment_data->payment_price!=$paymentData->payment_price && ($this->_getStep('cart',(int)$this->previous)===(int)$this->previous || $this->_getStep('confirm',(int)$this->previous)===(int)$this->previous)){
return false;
}
It should help avoid the problem.
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9 years 10 months ago #255873
by jefit
Replied by jefit on topic The step (Payment method) repeats
I removed the code.
It stopped the step repeating but now my order (confirmed) shows the product details but no longer shows the name, email or billing/shipping address.
It stopped the step repeating but now my order (confirmed) shows the product details but no longer shows the name, email or billing/shipping address.
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9 years 10 months ago #255903
by nicolas
Replied by nicolas on topic The step (Payment method) repeats
Hi,
That has nothing to do with that change and that's normal since you removed the "login" and "address" view from your checkout workflow.
Without them, the customer isn't asked for his email address, nor billing/shipping address.
That has nothing to do with that change and that's normal since you removed the "login" and "address" view from your checkout workflow.
Without them, the customer isn't asked for his email address, nor billing/shipping address.
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9 years 10 months ago #255918
by jefit
Replied by jefit on topic The step (Payment method) repeats
But I was getting them before (presumably from Paypal).
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9 years 10 months ago #255987
by nicolas
Replied by nicolas on topic The step (Payment method) repeats
Hi,
The standard PayPal plugin of HikaShop cannot get the data from PayPal. Only the PayPal Express Checkout payment plugin can do that as it's goal is to actually skip the checkout on your website. If that's what you want, then you should use PayPal Express Checkout instead.
The standard PayPal plugin of HikaShop cannot get the data from PayPal. Only the PayPal Express Checkout payment plugin can do that as it's goal is to actually skip the checkout on your website. If that's what you want, then you should use PayPal Express Checkout instead.
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