Help! Guest checkout has no shippingadres and no shippingmethods

-- url of the page with the problem -- : www.dierinbalans.nl/winkelwagen
-- HikaShop version -- : 3.0.0
-- Joomla version -- : 3.6.5
-- PHP version -- : 5.6.29
-- Browser(s) name and version -- : chrome latest

Hi!

Customers are ordering as guest and no shippingcost are charged and no shippings address is asked for.
How come? Please help!

Kind regards.

Hi,

For what I can see in your website ; you have shipping methods and the shipping price is also displayed
pasteboard.co/3tB331xN7.png

Regards,