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Stripe plugin fails in checkout even in testing mode

9 years 1 month ago - 9 years 1 month ago #280121 by khaleghi
I know there are some topics related to Stripe Plugin problems with Stripe gateway. but I am not even able to use the test keys and simulate payment. The Debug mode is on, the moment I click on the Stripe Payment button it redirect me to the listing page with error.
Please have a look at the snapshot.
The browser console log error is : Failed to load resource: the server responded with a status of 500 ()
and I receive an email saying : The status of your order No. B2G9 has been changed to cancelled.
and Stripe dashboard doesnt have any customers details, or anything else.

Also, I get this error message when the payment fails, but the debug mode is off:
Error charge : No such customer: cus_BVB6yF0WxFBUks

any idea what should I do? PLEASE PLEASE give me some ideas.
Last edit: 9 years 1 month ago by khaleghi. Reason: adding more info

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9 years 1 month ago #280126 by Jerome
Hi,

See : www.hikashop.com/forum/5-support-en-fran...ion-get-on-null.html

Please be sure that you're up to date with the latest package and the latest patches.
Once you will get rid of the fatal error ; it will be possible to go further with Stripe (but we will need more elements to understand what's going on).

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

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