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Another "add to cart not working" Topic

8 years 10 months ago #284074 by samsup
-- url of the page with the problem -- : www.samwelsupplies.com
-- HikaShop version -- : 3.2.1
-- Joomla version -- : 3.
-- PHP version -- : 3.8.2
-- Browser(s) name and version -- : All

Hello Hikapeople,

I have searched trhough all the other topics, but none seem to have had the answers that would fix the problem I am finding here.
On the website, a logged in user is able to add products to cart. Then, expected is that the cart in the top right will update. At this moment it only does so after a page refresh. The minicart in top does function well otherwise, proceeding to checkout etc seems to work fine.

I have thusfar tried the following solutions:
- Change template to protostar - Changed back because no effect
- clear all customizations in "view tab"
- Set caching to off
- changed session handler
- installed Jeasy
- Switched the notify plugin on and off
- changed popup box mode in the configuration
- changed around positions of the cart

So far to no avail. I do want to mention that add to cart did work fine at some point, giving a nice little popup in the top right corner. I do not know at which point it got broken ( I must have been changing something in the website ) I just got notified by an attentive customer that the webshop was "not working right" ..
Right now I am back to the legacy mode as this is actually functioning ( looks nowhere as slick as the new popup though!)

Are there any other ideas what could be going wrong?

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8 years 10 months ago #284077 by Jerome
Hello,

Would it be possible to have a link to a product with an "add to cart" button ? Or a credential to be able to have it ?
I browse some pages in your website but I cannot find one with the button. So I suspect that all your products might have some ACL on prices.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

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