Shipping address

-- url of the page with the problem -- : honeysuckleyard.com/my-account/checkout
-- HikaShop version -- : 3.3.0
-- Joomla version -- : 3.8.2
-- PHP version -- : 5.6.3
-- Browser(s) name and version -- : Chrome
-- Error-message(debug-mod must be tuned on) -- : Shipping Address same as shop business address.

Dear HikaShop,

We have a problem with our HIKAShop installation, the shipping address always seems to default to "öur" businesses registered address and not the clients billing address, have we set up something in error. Can you please help. Regards, Chris

PHP Built On Linux l4-a22-p53 3.10.1-hardened-r1 #9 SMP Tue Jul 14 14:54:49 UTC 2015 x86_64
Database Version 5.5.44
Database Collation utf8mb4_general_ci
Database Connection Collation utf8mb4_general_ci
PHP Version 5.6.30-pl0-gentoo
Web Server Apache
WebServer to PHP Interface apache2handler
Joomla! Version Joomla! 3.8.2 Stable [ Amani ] 7-November-2017 15:00 GMT
Joomla! Platform Version Joomla Platform 13.1.0 Stable [ Curiosity ] 24-Apr-2013 00:00 GMT
User Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/64.0.3282.186 Safari/537.36

Hi,

This means that you've activated the "override shipping address" setting of your shipping methods, which does exactly what you're describing.

OK, so how do we switch that off please.

Edit the settings of your shipping methods via the menu System>Shipping methods and turn off the "override shipping address" setting