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checkout won't complete

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8 years 3 months ago - 8 years 3 months ago #293809 by artisanwebandprint
checkout won't complete was created by artisanwebandprint
-- HikaShop version -- : 3.4.0
-- Joomla version -- : 3.8.8
-- PHP version -- : 7.0.30
-- Browser(s) name and version -- : Chrome 67.0.3396.79
Code:
Notice: Trying to get property of non-object in /plugins/hikashopshipping/usps/usps.php on line 353 Notice: Undefined offset: 0 in /plugins/hikashopshipping/usps/usps.php on line 408 Notice: Trying to get property of non-object in /plugins/hikashopshipping/usps/usps.php on line 408 Notice: Undefined offset: 0 in /plugins/hikashopshipping/usps/usps.php on line 409 Notice: Trying to get property of non-object in /plugins/hikashopshipping/usps/usps.php on line 409 Notice: Undefined offset: 0 in /plugins/hikashopshipping/usps/usps.php on line 411 Notice: Trying to get property of non-object in /plugins/hikashopshipping/usps/usps.php on line 411 Notice: Undefined index: in /plugins/hikashopshipping/usps/usps.php on line 411 Notice: Undefined offset: 0 in /plugins/hikashopshipping/usps/usps.php on line 423 Notice: Trying to get property of non-object in /plugins/hikashopshipping/usps/usps.php on line 423 Notice: Undefined offset: 0 in /plugins/hikashopshipping/usps/usps.php on line 452 Notice: Trying to get property of non-object in /plugins/hikashopshipping/usps/usps.php on line 452 Notice: Undefined offset: 0 in /plugins/hikashopshipping/usps/usps.php on line 408 Notice: Trying to get property of non-object in /plugins/hikashopshipping/usps/usps.php on line 408 Notice: Undefined offset: 0 in /plugins/hikashopshipping/usps/usps.php on line 409 Notice: Trying to get property of non-object in /plugins/hikashopshipping/usps/usps.php on line 409 Notice: Undefined offset: 0 in /plugins/hikashopshipping/usps/usps.php on line 411 Notice: Trying to get property of non-object in /plugins/hikashopshipping/usps/usps.php on line 411 Notice: Undefined index: in /plugins/hikashopshipping/usps/usps.php on line 411 Notice: Undefined offset: 0 in /plugins/hikashopshipping/usps/usps.php on line 423 Notice: Trying to get property of non-object in /plugins/hikashopshipping/usps/usps.php on line 423 Notice: Undefined offset: 0 in /plugins/hikashopshipping/usps/usps.php on line 452 Notice: Trying to get property of non-object in /plugins/hikashopshipping/usps/usps.php on line 452 Notice: Undefined offset: 0 in /plugins/hikashopshipping/usps/usps.php on line 408 Notice: Trying to get property of non-object in /plugins/hikashopshipping/usps/usps.php on line 408 Notice: Undefined offset: 0 in /plugins/hikashopshipping/usps/usps.php on line 409 Notice: Trying to get property of non-object in /plugins/hikashopshipping/usps/usps.php on line 409 Notice: Undefined offset: 0 in /plugins/hikashopshipping/usps/usps.php on line 411 Notice: Trying to get property of non-object in /plugins/hikashopshipping/usps/usps.php on line 411 Notice: Undefined index: in /plugins/hikashopshipping/usps/usps.php on line 411 Notice: Undefined offset: 0 in /plugins/hikashopshipping/usps/usps.php on line 423 Notice: Trying to get property of non-object in /plugins/hikashopshipping/usps/usps.php on line 423 Notice: Undefined offset: 0 in /plugins/hikashopshipping/usps/usps.php on line 452 Notice: Trying to get property of non-object in /plugins/hikashopshipping/usps/usps.php on line 452

The site had been working great until about 3-4 days ago. Now we are unable to complete and order. Clicking the "send order" button simply refreshes the cart page and brings you to the top of the order.
Last edit: 8 years 3 months ago by Jerome. Reason: [code] is nice

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8 years 3 months ago #293865 by Mohamed Thelji
Replied by Mohamed Thelji on topic checkout won't complete
Hello,

Can you give us more information about the issue you are having but also about how you configured your :
- Product dimensions/weight
- USPS shipping method

So that we can have more information about it and reproduce it on our end ? Thank you.

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8 years 3 months ago #293972 by artisanwebandprint
Replied by artisanwebandprint on topic checkout won't complete
I am attaching the config screenshots. I blanked out the USPS ID and the post code. They are both present in the actual config.


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8 years 3 months ago #293973 by artisanwebandprint
Replied by artisanwebandprint on topic checkout won't complete
I am amazed at how often asking the right question solves the problem. The client had entered zero weights on some of their products. For some reason the post office cares about how much something weighs before presenting rates </s>.
Thanks for the brief assistance. We can mark this as solved.

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8 years 3 months ago #293980 by Jerome
Replied by Jerome on topic checkout won't complete
Hello,

Yes, shipping plugins needs the dimension and weight details of the products to get a quote from the shipping API.

Regards,
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

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