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Error: Access Forbidden after first step of checkout

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7 years 8 months ago - 7 years 8 months ago #303134 by reders
-- HikaShop version -- : 4.0.2
-- Joomla version -- : 3.9.2
-- PHP version -- : 7
-- Browser(s) name and version -- : Chrome 71.0.3578.98
-- Error-message(debug-mod must be tuned on) -- : Error: Access Forbidden

Hi,

I get an "Error: Access Forbidden" during the checkout process. These are the steps I take:

Add a product to the cart, go to the checkout page (log in or register, they both get the same error) then click Next.


I get this error message


Here are my admin settings (as attachments)
This menu item is the new checkout menu item NOT the legacy one.

It has been updated from a Hikashop 3 version to Hikashop 4

Thanks
Last edit: 7 years 8 months ago by Jerome.

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7 years 8 months ago #303138 by Jerome
Hello,

Can you please try to activate the SEF in your website and tell us if you still have the issue ?

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

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7 years 8 months ago #303161 by reders
Thanks Jerome, thats fixed it

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