No Address Block on Checkout

-- HikaShop version -- : 4.0.2 Business
-- Joomla version -- : 3.9.3

Hi. I've set up our checkout flow as:

1. Login/Registration + Address + Shipping
2. Payment + Coupon + Notes + TOU
3. End

...I can see the address block when I first checkout, but after logging in, the Address Block doesn't show anymore.

Hi,

To me, it looks like you don't have an "address" view in the "checkout workflow" setting of your HikaShop configuration.
You should definitely see the address block after you login.
Could you provide a screenshot of all the settings under the "checkout" tab of the HikaShop configuration ?
Could you also check if you have the folder templates/YOUR_TEMPLATE/html/com_hikashop/checkout via FTP ?
If you do, try renaming it in order to deactivate all the view overrides and see if that helps.

Pre-Login:


After Login:


Checkout Settings:

UPDATE: the issue has been resolved. We corrected some modifications done to the checkout screens, and the problem has been addressed.

Thanks for the quick reply, Nicolas!
As always, excellent support from the Hikashop team!

Can you please explain the way how the issue was resolved? I have the same problem.

Hello,

Please provide more elements about your error, like your checkout workflow screenshot, and illustrate your issue by more description, maybe screenshot, and an Url link, please.
You know sometime, the error looks quite close but are different because the context are different (settings, template,etc).

Awaiting news from you to be able to progress on your subject.
Regards

Dear Philip,
Thank you for quick answer; Nicolas already answered me on this topic (were I've posted more detailed) :
www.hikashop.com/forum/checkout/901119-g...customer.html#325519