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how to automatically erase the cart after order
- optomesures
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7 years 3 months ago - 7 years 3 months ago #308537
by optomesures
how to automatically erase the cart after order was created by optomesures
after payment, the cart stays as before with the product already ordered , how can it be deleted automatically ?
thank you
thank you
Last edit: 7 years 3 months ago by optomesures.
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7 years 3 months ago #308538
by nicolas
Replied by nicolas on topic how to automatically erase the cart after order
Hi,
Make sure that the "clean cart when order is" setting is set to "created" in the HikaShop configuration.
Also, if you have the "Enable multi carts" setting activated in the HikaShop configuration, it's possible that you got several carts with the same content if you made several tests. And thus, if you checkout and it removes the current cart at the end, you might just see the previous cart thinking it's the same one that wasn't deleted.
So try to clear all the carts of your tests in Customers>Carts and try again.
Make sure that the "clean cart when order is" setting is set to "created" in the HikaShop configuration.
Also, if you have the "Enable multi carts" setting activated in the HikaShop configuration, it's possible that you got several carts with the same content if you made several tests. And thus, if you checkout and it removes the current cart at the end, you might just see the previous cart thinking it's the same one that wasn't deleted.
So try to clear all the carts of your tests in Customers>Carts and try again.
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