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Email address already used

7 years 2 months ago - 7 years 2 months ago #309823 by janvankuijk
-- url of the page with the problem -- : temp5.p100.nl/
-- HikaShop version -- : 4.2.1
-- Joomla version -- : 3.9.10
-- PHP version -- : -
-- Browser(s) name and version -- : all
-- Error-message(debug-mod must be tuned on) -- : Email address already used

Although we want only guest checkout we get this error.
Email address already used


Try for instance: mibjanssen@ziggo.nl


Jan
Last edit: 7 years 2 months ago by janvankuijk.

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7 years 2 months ago #309827 by janvankuijk
I deleted all the users. And we are gonna test with this,!

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7 years 2 months ago #309838 by nicolas
Replied by nicolas on topic Email address already used
Hi,

Yes, this error will only happen if there is already a user account for the email address.
If you delete the associated user account, then you'll be able to guest checkout with the email address. Otherwise, you would have to login with the associated user account.

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