- Posts: 9
- Thank you received: 0
Payment page goes blank
7 years 2 weeks ago #310730
by oriolcc
Payment page goes blank was created by oriolcc
-- url of the page with the problem -- :
www.institutolean.org/index.php/es/shop/...out/task-step/step-3
-- HikaShop version -- : 4.2.1
-- Joomla version -- : 3.9.10
-- PHP version -- : 7.3
-- Browser(s) name and version -- : safari
-- Error-message(debug-mod must be tuned on) -- : blank screen
on the buying process, at the page on step 3 is blank....!
it should be the shipping and payment
After 1 and 2 succesful screens (name, details...), third is blank. All.
-- HikaShop version -- : 4.2.1
-- Joomla version -- : 3.9.10
-- PHP version -- : 7.3
-- Browser(s) name and version -- : safari
-- Error-message(debug-mod must be tuned on) -- : blank screen
on the buying process, at the page on step 3 is blank....!
it should be the shipping and payment
After 1 and 2 succesful screens (name, details...), third is blank. All.
Please Log in or Create an account to join the conversation.
Less
More
- Posts: 12953
- Thank you received: 1778
7 years 2 weeks ago #310737
by Mohamed Thelji
Replied by Mohamed Thelji on topic Payment page goes blank
Hello,
If you have a blank page, I would recommend to activate first the "error reporting" and "debug mode" settings of the Joomla configuration.
That will then display an error message on that blank page which will help us (and you better) understand what's going on and provide a solution.
Kind regards,
Mohamed Thelji.
If you have a blank page, I would recommend to activate first the "error reporting" and "debug mode" settings of the Joomla configuration.
That will then display an error message on that blank page which will help us (and you better) understand what's going on and provide a solution.
Kind regards,
Mohamed Thelji.
Please Log in or Create an account to join the conversation.
Time to create page: 0.205 seconds