Joomla\CMS\Filesystem\Folder::create: Path not in open_basedir paths.

-- HikaShop version -- : 4.2.2
-- Joomla version -- : 3.9.12
-- PHP version -- : 7.2.25
-- Browser(s) name and version -- : Both Firefox and Chrome
-- Error-message(debug-mod must be tuned on) -- : Hi,

When I try to checkout but no product is in the cart, I get the following error:

Error message:


The cart is empty

Joomla\CMS\Filesystem\Folder::create: Path not in open_basedir paths.

Thanks

Hi,

When I try to checkout but no product is in the cart, I get the following error:

Error message:


The cart is empty

Joomla\CMS\Filesystem\Folder::create: Path not in open_basedir paths.



Thanks

Please disregard.
The issue was related to the template.

I,ve the same problem ...
how did you solve it?

Thanks

-- HikaShop version -- : 4.2.3
-- Joomla version -- : 3.9.18
-- PHP version -- : 7.2.30
-- Browser(s) name and version -- : Chrome
-- Error-message(debug-mod must be tuned on) -- : Joomla\CMS\Filesystem\Folder::create: Path not in open_basedir paths.

Hello,

The issue was related to the template.

You should contact your template provider.
Unfortunately we can't do anything in HikaShop.

Regards,