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Free downloadable items without shipping

6 years 5 months ago #320697 by mtgt
-- url of the page with the problem -- : www.nomadsroad.com/fr/boutique/produit/n...s-de-la-savannah-way
-- HikaShop version -- : 4.3.0
-- Joomla version -- : 3.9.18
-- Browser(s) name and version -- : chrome

Hi,

How to get free downoladable items without shipping and payment.
I've create a download option with HikaShop manual shipping plugin, but it become an option for any customer :(

How to keep this free shipping option for downloadable items only? I just want to avoid tricky mistake with future customer who select free delivery for normal items.

Thanks in advance for your help
Regards

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6 years 4 months ago #320719 by nicolas
Hi,

Make sure that the "force shipping regardless of weight" setting of the HikaShop configuration is not activated and don't set a weight for the products for which you don't want shipping.
That way the shipping will only appear for the other products.

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6 years 4 months ago - 6 years 4 months ago #320840 by mtgt
Hi
I configurate as you explain.
For downloadable products, it work perfectly, but download choice is still displayed on normal item product.
Is there a solution to remove it from shipping choice list for normal product with shipping?

Regards
Thanks
Last edit: 6 years 4 months ago by mtgt.

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6 years 4 months ago #320860 by Mohamed Thelji
Hello,

A solution can be to create a "Download' warehouse via "Hikashop->System->Warehouse" and apply it to your "download" shipping method and to your downloadable products.

That way, your shipping method will only be usable for these products.

Kind regards,
Mohamed
The following user(s) said Thank You: mtgt

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6 years 4 months ago #320958 by mtgt
Thanks Mohamed,

It works !

Regards

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