Skip to main content

after update hikashop - change the page by yourself

6 years 1 month ago #324397 by danieledanibel
after update hikashop

click 2 or 4 times this link (when cart is empty)

www.gioiellivalenza.it/gioielli/it/carrello.html

change the page by yourself

Please Log in or Create an account to join the conversation.

6 years 1 month ago - 6 years 1 month ago #324423 by Philip
Hello,

Sorry but what do you mean by "change the page by yourself" ?
Anyway, if there are subject about redirection (or not) process some test with a default template like ProtoStar.

But we are awaiting more elements to better understand what seems wrong to you.
Regards
Last edit: 6 years 1 month ago by Philip.

Please Log in or Create an account to join the conversation.

6 years 1 month ago - 6 years 1 month ago #324456 by danieledanibel
Website ok without problem

Template Glamour - HikaShop Business: 4.3.0 - HikaMarket Multivendor: 3.1.1

Direct link cart:
www.liguria.shopping/shop/it/area-clienti/carrello.html

--- --- --- ---

Website with problem after update Hikashop

Template Glamour - HikaShop Business: 4.4.0 - HikaMarket Multivendor: 3.1.1

Try this link 2 time
Direct link cart:
www.gioiellivalenza.it/gioielli/it/carrello.html

Carrello (Italian) = Cart (english)

When I click 2 time following on the cart (when it is empty) different pages come out

see the 2 photos
Last edit: 6 years 1 month ago by danieledanibel.

Please Log in or Create an account to join the conversation.

6 years 1 month ago #324469 by nicolas
Hi,

Thank you for the details.
I added a patch on our end to fix that.
Download again the install package of HikaShop 4.4.0 on our website and install it on yours and it will add the patch for that issue.

Please Log in or Create an account to join the conversation.

6 years 1 month ago - 6 years 1 month ago #324497 by danieledanibel
done,
unfortunately it doesn't work
the second click on the cart => bring to /product/listing.html

try click 2 time this link:
www.gioiellivalenza.it/gioielli/it/carrello.html

For Nicolas
I sent you a private message with authentication
Last edit: 6 years 1 month ago by danieledanibel.

Please Log in or Create an account to join the conversation.

6 years 1 month ago #324500 by nicolas
Hi,

If the patch didn't help, we'll need as well a FTP access to be able to do some debugging.

Please Log in or Create an account to join the conversation.

6 years 1 month ago #324506 by danieledanibel
ok Nicolas
I sent you a private message with authentication

Please Log in or Create an account to join the conversation.

6 years 1 month ago #324538 by nicolas
Hi,

Thank you for the access.
I found the issue and added a patch to the website and we'll add that patch on our end too.
It's working fine now.

Please Log in or Create an account to join the conversation.

6 years 1 month ago #324542 by danieledanibel
Great, everything works

Thank you so much
The following user(s) said Thank You: Philip

Please Log in or Create an account to join the conversation.

Time to create page: 0.116 seconds
Powered by Kunena Forum