- Posts: 157
- Thank you received: 7
No Cart Proceed notification
- wrina iamwe
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5 years 9 months ago - 5 years 9 months ago #327441
by wrina iamwe
No Cart Proceed notification was created by wrina iamwe
-- url of the page with the problem -- : community.advancn.org
-- HikaShop version -- : 4.4.0
-- Joomla version -- : 3.9.23
-- PHP version -- : 7.4.13
-- Browser(s) name and version -- : all browsers
Hello,
The notification plugin is enabled, yet, users go directly to the checkout cart.
-- HikaShop version -- : 4.4.0
-- Joomla version -- : 3.9.23
-- PHP version -- : 7.4.13
-- Browser(s) name and version -- : all browsers
Hello,
The notification plugin is enabled, yet, users go directly to the checkout cart.
Last edit: 5 years 9 months ago by wrina iamwe.
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5 years 9 months ago #327446
by nicolas
Replied by nicolas on topic No Cart Proceed notification
Hi,
I checked your shop page and in the javascript of the page, it says that the option "redirect to checkout" is activated and the delay is set to 4000:
monosnap.com/file/zDtq3HtdgAxAd0UzrB81yGmadmFKoU
So either you have some caching on your website and thus you see the way the page was generated before you changed the settings of the plugin, or what you see in the interface doesn't correspond to what is saved in the database for some reason.
So make sure you save the settings of the plugin, then clear the cache on your website and then try again.
I checked your shop page and in the javascript of the page, it says that the option "redirect to checkout" is activated and the delay is set to 4000:
monosnap.com/file/zDtq3HtdgAxAd0UzrB81yGmadmFKoU
So either you have some caching on your website and thus you see the way the page was generated before you changed the settings of the plugin, or what you see in the interface doesn't correspond to what is saved in the database for some reason.
So make sure you save the settings of the plugin, then clear the cache on your website and then try again.
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- wrina iamwe
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5 years 9 months ago #327477
by wrina iamwe
Replied by wrina iamwe on topic No Cart Proceed notification
Hello Nicolas,
I attempted uninstalling the plugin and reinstalling the business pack.
I refreshed my browser and still no change.
Caching is not enabled on the site, because the site is currently being built.
I require a resolution to this problem -- could there be an app conflict? if so, what?
Your help with this matter is appreciated.
Wrina
I attempted uninstalling the plugin and reinstalling the business pack.
I refreshed my browser and still no change.
Caching is not enabled on the site, because the site is currently being built.
I require a resolution to this problem -- could there be an app conflict? if so, what?
Your help with this matter is appreciated.
Wrina
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5 years 9 months ago - 5 years 9 months ago #327484
by Philip
Replied by Philip on topic No Cart Proceed notification
Hello,
Please provide your backend access (with full access) because we don't know how this result is possible.
You can use our Contact us form, and add an url link to this topic.
Awaiting your return to progress on your subject.
Regards
Please provide your backend access (with full access) because we don't know how this result is possible.
You can use our Contact us form, and add an url link to this topic.
Awaiting your return to progress on your subject.
Regards
Last edit: 5 years 9 months ago by Philip.
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- wrina iamwe
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5 years 9 months ago #327505
by wrina iamwe
Replied by wrina iamwe on topic No Cart Proceed notification
I have sent your login details
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5 years 9 months ago #327512
by nicolas
Replied by nicolas on topic No Cart Proceed notification
Hi,
Well, I checked your cart notification plugin settings and as expected it says that you have activated the redirection to the checkout:
monosnap.com/file/Viu5lbtE6b3zRW2pK3IWqgPUeJ5SdO
If you don't want that, then you should turn off the corresponding setting, as you provided in your screenshot in your first message...
Well, I checked your cart notification plugin settings and as expected it says that you have activated the redirection to the checkout:
monosnap.com/file/Viu5lbtE6b3zRW2pK3IWqgPUeJ5SdO
If you don't want that, then you should turn off the corresponding setting, as you provided in your screenshot in your first message...
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5 years 9 months ago #327534
by wrina iamwe
Replied by wrina iamwe on topic No Cart Proceed notification
Nicolas,
Only the popup setting worked for me (see image).
This may be due to a template error.
Hikashop Add to Cart notification Plugin
Popup - Works (button formatting/layout issues - with voyager template (made by stackideas)
Web Page - with no redirect :: Did not work
Add to cart button - with no redirect :: Did not work
I am providing this information for other users who may run into the same problem.
Only the popup setting worked for me (see image).
This may be due to a template error.
Hikashop Add to Cart notification Plugin
Popup - Works (button formatting/layout issues - with voyager template (made by stackideas)
Web Page - with no redirect :: Did not work
Add to cart button - with no redirect :: Did not work
I am providing this information for other users who may run into the same problem.
The following user(s) said Thank You: nicolas
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