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Cannot Complete Purchase

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5 years 5 months ago #331916 by jbatalla@baxtermartin.com
-- Error-message(debug-mod must be tuned on) -- : Encountered errors, check browser developer console for more details

Hello everyone,

I am testing my first Hika Shop installation and I can't complete the checkout process. On the last step, after entering the credit card information I get a pop-up that says "Encountered errors, check browser developer console for more details"

Thanks in advance for your assistance.

Jose

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5 years 5 months ago #331929 by jbatalla@baxtermartin.com
I found the issue! The Application ID number to Square Up was missing a digit. Everything works now! :-)

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5 years 5 months ago #331921 by Mohamed Thelji
Hello Jose,

That issue generally happens when your Square credentials are not correctly configured through your Hikashop Square Payment configuration page, it can be coming from the fact that :
- your credentials are not correctly copied through the "Application ID / Access token / Location ID" fields of your Square configuration page.
- you are using sandbox credentials in production mode or production credentials in sandbox mode.

Kind regards,
Mohamed.

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