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Receiving checkout comments in order notification emails
- smithshop123
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4 years 10 months ago #337007
by smithshop123
-- HikaShop version -- : 4.4.4
-- Joomla version -- : 3.10.3
-- PHP version -- : 7.4.25
-- Browser(s) name and version -- : Opera 78.0.4093.147
-- Error-message(debug-mod must be tuned on) -- : configuration question
Hi,
can you tell me how to configure our admin order notification email so that it includes customers' checkout comments please. These are only showing up on the backend and our shop staff aren't allow to access the backend.
Regards,
Ian and Stu
-- Joomla version -- : 3.10.3
-- PHP version -- : 7.4.25
-- Browser(s) name and version -- : Opera 78.0.4093.147
-- Error-message(debug-mod must be tuned on) -- : configuration question
Hi,
can you tell me how to configure our admin order notification email so that it includes customers' checkout comments please. These are only showing up on the backend and our shop staff aren't allow to access the backend.
Regards,
Ian and Stu
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4 years 10 months ago #337012
by nicolas
Replied by nicolas on topic Receiving checkout comments in order notification emails
Hi,
I suppose that these "checkout comments" are added to the order thanks to a custom field of the table "order".
So what you can do in that case is to edit that custom field in the menu Display>Custom fields.
And there, in its settings, you'll have a section for email display settings that you can activate so that the value of the custom field appears in the notification emails.
I suppose that these "checkout comments" are added to the order thanks to a custom field of the table "order".
So what you can do in that case is to edit that custom field in the menu Display>Custom fields.
And there, in its settings, you'll have a section for email display settings that you can activate so that the value of the custom field appears in the notification emails.
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