Cart popup blue box won't disappear

-- HikaShop version -- : 4.5.1
-- Joomla version -- : 3.9.21
-- PHP version -- : 7.2.34
-- Browser(s) name and version -- : Google Chrome

Hi, we face an issue which is the blue box won't disappear, and forever there blocked all the things

Can you help to check on this?

Hi,

Check the settings of the HikaShop cart notification plugin in the Joomla plugins manager.
There, you can configure the amount of time the blox box should stay on the screen, should there be a redirect when you click on it, etc.
If you don't see any issue with the settings there, please provide a screenshot of the settings.
Also, could you provide a test user account and the necessary information to access that page and reproduce the issue ?

Hi, please refer attached for the plugin screenshot, the popup still not disappear even the time has been set to 2000ms.

Product link: eduquay.satumalaysiahosting.com/booklist/category/72-tahun-1

Test account
Username: effa
Passwrod: effa@2022

Hi,

When HikaShop displays the notification blue box, there is a javascript error in the browser console:
i.imgur.com/8VhWWf3.png
This error comes from the jquery easing plugin of jQuery added by the accordion CK module on the page.
I believe the issue comes from there as it prevents HikaShop' javascript from adding the setTimeout to auto close the blue box later on.

Now I'm not sure why. However, even just after I display the page, when I start scrolling the page, I also see that same javascript error on the console log.
So there is apparently something wrong with that jquery easing plugin. I would first recommend to disable temporarily the accordion CK module, clear your website and browser cache and check that you don't have the javascript error anymore, and see if you still have the issue with the notification box.
If you don't get the javascript error anymore but it still doesn't work, then we'll have to investigate. But it's likely that it fixes the problem which means you'll have to check with the developer of that module to fix that javascript error.

Problem solved. There is jquery missing from accordion CK module, we had add the script back then it can work

Thank you for your assist!