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checkout/task-step/step-2 -> 0 Call to a member function addRecord() on null
3 years 2 months ago #354940
by waraux
-- HikaShop version -- : 3.0.1
-- Joomla version -- : 3.6.5
-- PHP version -- : 7.1
-- Browser(s) name and version -- : all
-- Error-message(debug-mod must be tuned on) -- : 0 Call to a member function addRecord() on null
hi
i change website to new server, but same version of php 7.1 but
when customer want choice method payment i have this error in checkout/task-step/step-2
0 Call to a member function addRecord() on null
debug say
Call stack
# Function Location
1 JApplicationCms->execute() /home/users/tampons-web/www/tampons-web.fr/index.php:49
2 JApplicationSite->doExecute() /home/users/tampons-web/www/tampons-web.fr/libraries/cms/application/cms.php:261
3 JApplicationSite->dispatch() /home/users/tampons-web/www/tampons-web.fr/libraries/cms/application/site.php:230
4 JComponentHelper::renderComponent() /home/users/tampons-web/www/tampons-web.fr/libraries/cms/application/site.php:191
5 JComponentHelper::executeComponent() /home/users/tampons-web/www/tampons-web.fr/libraries/cms/component/helper.php:380
6 require_once() /home/users/tampons-web/www/tampons-web.fr/libraries/cms/component/helper.php:405
7 hikashopController->execute() /home/users/tampons-web/www/tampons-web.fr/components/com_hikashop/hikashop.php:77
8 JControllerLegacy->execute() /home/users/tampons-web/www/tampons-web.fr/administrator/components/com_hikashop/helpers/helper.php:1728
9 checkoutController->step() /home/users/tampons-web/www/tampons-web.fr/libraries/legacy/controller/legacy.php:702
10 checkoutLegacyController->step() /home/users/tampons-web/www/tampons-web.fr/components/com_hikashop/controllers/checkout.php:77
11 checkoutLegacyController->after_confirm() /home/users/tampons-web/www/tampons-web.fr/components/com_hikashop/controllers/checkout_legacy.php:375
12 hikashopOrderClass->save() /home/users/tampons-web/www/tampons-web.fr/components/com_hikashop/controllers/checkout_legacy.php:1713
can you help me please ?
thanks
stephan
-- Joomla version -- : 3.6.5
-- PHP version -- : 7.1
-- Browser(s) name and version -- : all
-- Error-message(debug-mod must be tuned on) -- : 0 Call to a member function addRecord() on null
hi
i change website to new server, but same version of php 7.1 but
when customer want choice method payment i have this error in checkout/task-step/step-2
0 Call to a member function addRecord() on null
debug say
Call stack
# Function Location
1 JApplicationCms->execute() /home/users/tampons-web/www/tampons-web.fr/index.php:49
2 JApplicationSite->doExecute() /home/users/tampons-web/www/tampons-web.fr/libraries/cms/application/cms.php:261
3 JApplicationSite->dispatch() /home/users/tampons-web/www/tampons-web.fr/libraries/cms/application/site.php:230
4 JComponentHelper::renderComponent() /home/users/tampons-web/www/tampons-web.fr/libraries/cms/application/site.php:191
5 JComponentHelper::executeComponent() /home/users/tampons-web/www/tampons-web.fr/libraries/cms/component/helper.php:380
6 require_once() /home/users/tampons-web/www/tampons-web.fr/libraries/cms/component/helper.php:405
7 hikashopController->execute() /home/users/tampons-web/www/tampons-web.fr/components/com_hikashop/hikashop.php:77
8 JControllerLegacy->execute() /home/users/tampons-web/www/tampons-web.fr/administrator/components/com_hikashop/helpers/helper.php:1728
9 checkoutController->step() /home/users/tampons-web/www/tampons-web.fr/libraries/legacy/controller/legacy.php:702
10 checkoutLegacyController->step() /home/users/tampons-web/www/tampons-web.fr/components/com_hikashop/controllers/checkout.php:77
11 checkoutLegacyController->after_confirm() /home/users/tampons-web/www/tampons-web.fr/components/com_hikashop/controllers/checkout_legacy.php:375
12 hikashopOrderClass->save() /home/users/tampons-web/www/tampons-web.fr/components/com_hikashop/controllers/checkout_legacy.php:1713
can you help me please ?
thanks
stephan
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3 years 2 months ago - 3 years 2 months ago #354941
by Philip
Replied by Philip on topic checkout/task-step/step-2 -> 0 Call to a member function addRecord() on null
Hello,
We process some test directly on your website and wasn't able to reproduce your issue, so :
- Can you process a test with another user account? With another browser?
- Provide a detailed step by step to reproduce the issue (be very specific url link to product as a start, and each step details everything).
Another thing, note that if we refer to your error message, it seems (to be confirmed) that HikaShop is not involved in the cause of this error.
Regards
We process some test directly on your website and wasn't able to reproduce your issue, so :
- Can you process a test with another user account? With another browser?
- Provide a detailed step by step to reproduce the issue (be very specific url link to product as a start, and each step details everything).
Another thing, note that if we refer to your error message, it seems (to be confirmed) that HikaShop is not involved in the cause of this error.
Regards
Last edit: 3 years 2 months ago by Philip.
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