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Guest checkout loop
2 years 11 months ago #356664
by Grošelj
Guest checkout loop was created by Grošelj
-- HikaShop version -- : 5.0.0
-- Joomla version -- : 4.3.4
-- PHP version -- : 8.2.11
-- Browser(s) name and version -- : CHROME
Hi!
I've purchased the essential license in order to use the guest checkout. However, I can't seem to get it working. I tried all possible combinations in the settings, but the result is allways the same and I'm stuck on step 2. After filling in my mail and address, I'm then redirected to a page that displays my email and a button labeled "Change guest information". Clicking the button takes me back to the email / address form...
Can you please help me?
Thanks!
-- Joomla version -- : 4.3.4
-- PHP version -- : 8.2.11
-- Browser(s) name and version -- : CHROME
Hi!
I've purchased the essential license in order to use the guest checkout. However, I can't seem to get it working. I tried all possible combinations in the settings, but the result is allways the same and I'm stuck on step 2. After filling in my mail and address, I'm then redirected to a page that displays my email and a button labeled "Change guest information". Clicking the button takes me back to the email / address form...
Can you please help me?
Thanks!
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2 years 11 months ago - 2 years 11 months ago #356673
by Philip
Replied by Philip on topic Guest checkout loop
Last edit: 2 years 11 months ago by Philip.
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2 years 11 months ago #356736
by Grošelj
Replied by Grošelj on topic Guest checkout loop
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2 years 11 months ago #356767
by nicolas
Replied by nicolas on topic Guest checkout loop
Hi,
The issue comes from your template.
It has specific CSS code in the file /templates/et_wine/css/hikashop.css to hide the next button on the second step of the HikaShop checkout:
i.imgur.com/0iMuoee.png
You can remove the code
from that file to fix the problem but I would recommend you to report the issue to your template provider.
That way, when you update the template in the future, you won't loose the change and it will help other future users of that template too.
The issue comes from your template.
It has specific CSS code in the file /templates/et_wine/css/hikashop.css to hide the next button on the second step of the HikaShop checkout:
i.imgur.com/0iMuoee.png
You can remove the code
Code:
.hikashop_checkout_page_step2 .hikabtn_checkout_next{
display:none;
}
That way, when you update the template in the future, you won't loose the change and it will help other future users of that template too.
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