Error message after checkout

-- HikaShop version -- : 5.0.2
-- Joomla version -- : 4.3.3
-- Error-message(debug-mod must be tuned on) -- : Kopiëren mislukt: [ROOT]/media/com_hikashop/upload/safe/ naar images/com_hikashop/upload/

When I complete the checkout process on our webshop I always get the following "copy failed" error:

Kopiëren mislukt: [ROOT]/media/com_hikashop/upload/safe/ naar images/com_hikashop/upload/

What can I do about this?

Hi,

This looks like an email attachment issue.
I think it's a bug which was present in the 5.0.0 and that we've fixed in the 5.0.1
You're saying you're using the 5.0.2 but I can see your subscription to updates expired 1 month ago, before we released the 5.0.1.
So I'm suspecting you're actually using the 5.0.0 and thus the first thing I would recommend is to update your HikaShop to the 5.0.2

I'm sorry for wasting your time. Thanks for the reply. There appeared to be a problem with my subscription which led me to believe I was on the latest version of Hikashop. This was resolved, I updated the plugin and the error disappeared.