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Emails on order
2 years 9 months ago #357286
by Thrane
Emails on order was created by Thrane
-- HikaShop version -- : 5.0.2
-- Joomla version -- : 4.4.1
-- PHP version -- : 8.1
-- Browser(s) name and version -- : FireFox
Hi
I'm making a shop for a customer and she doesn't want her customers to get a RECEIVED ORDER mail, so I turned it of, but they still get both RECEIVED and CONFIRMED at the same time?
How can I change this?
Kind regards
Thomas
-- Joomla version -- : 4.4.1
-- PHP version -- : 8.1
-- Browser(s) name and version -- : FireFox
Hi
I'm making a shop for a customer and she doesn't want her customers to get a RECEIVED ORDER mail, so I turned it of, but they still get both RECEIVED and CONFIRMED at the same time?
How can I change this?
Kind regards
Thomas
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2 years 9 months ago #357291
by nicolas
Replied by nicolas on topic Emails on order
Hi,
You should not unpublish the "created" order status.
What you want to do is to go in the System>Emails menu. There, you probably want to unpublish the "order creation notification" email.
You should not unpublish the "created" order status.
What you want to do is to go in the System>Emails menu. There, you probably want to unpublish the "order creation notification" email.
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2 years 9 months ago #357306
by Thrane
Replied by Thrane on topic Emails on order
Hi
Thanks, activated that again and will test the other thing - thanks!
Thanks, activated that again and will test the other thing - thanks!
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