Confirmed Status before Paid

-- url of the page with the problem -- : Aspirationimages.com
-- HikaShop version -- : 5.0.2
-- Joomla version -- : 4.4.1
-- PHP version -- : 8.2.11
-- Browser(s) name and version -- : Safari 17.2
-- Error-message(debug-mod must be tuned on) -- : None

Hi,
The Confirmed Status is being given to orders that have not been paid for using PayPal and then the Shopping Cart is cleared. The cart is empty at the Payment screen. (See pic) However if you do pay the order is correct.

Often customers will put things in a Shopping Cart and buy later or come back and order more things. They can't do that if the Shopping Cart is cleared. Also Spammers are placing multiple orders and clogging up the website. How can I make the Confirmed Status not occur until PayPal is paid please?

Hi,

This should be the case by default.
Could you provide a screenshot of the listing in the menu System / Order statuses ?

Thanks, I did not know that this menu existed!.
Pic attached.

What should it be please?

Hi,

Under the "created" column there, the "confirmed" status has been selected instead of the default "created" status.
Please revert that and it should work like you want.
Someone must have changed it in the past on your end.

Terrific. Thanks for your help.
bob