- Posts: 14
- Thank you received: 0
The product is not available if cart quantity is changed.
- packerblood
-
Topic Author
- Offline
Less
More
2 years 1 month ago #362603
by packerblood
-- HikaShop version -- : 5.0.0
-- Joomla version -- : 4.4.5
-- PHP version -- : 8.1
Change the quantity and save gives error. the Product id is present and its same producct in the cart.
prnt.sc/D-Y8NkyALJBI
The product 366 is not available
Error Saving
cart quanity synch option is OFF in hika.
-- Joomla version -- : 4.4.5
-- PHP version -- : 8.1
Change the quantity and save gives error. the Product id is present and its same producct in the cart.
prnt.sc/D-Y8NkyALJBI
The product 366 is not available
Error Saving
cart quanity synch option is OFF in hika.
Please Log in or Create an account to join the conversation.
2 years 1 month ago #362608
by nicolas
Replied by nicolas on topic The product is not available if cart quantity is changed.
Hi,
I would recommend updating your HikaShop. It should hopefully help.
If not, please provide a screenshot of the settings of this product.
I would recommend updating your HikaShop. It should hopefully help.
If not, please provide a screenshot of the settings of this product.
Please Log in or Create an account to join the conversation.
- packerblood
-
Topic Author
- Offline
Less
More
- Posts: 14
- Thank you received: 0
2 years 1 month ago #362640
by packerblood
Replied by packerblood on topic The product is not available if cart quantity is changed.
Please Log in or Create an account to join the conversation.
2 years 1 month ago #362643
by nicolas
Replied by nicolas on topic The product is not available if cart quantity is changed.
Hi,
Did you update your HikaShop ?
I can see that the "access level" setting of your product is not set to all the user groups. Could it be linked to the problem ?
Also, you provided the screenshot of a product with variants. Does that mean that the element with the id 366 in the error message is the main product ? Or it's a variant ? If it's a variant, could you also provide a screenshot of the settings of the variant ?
How is the product added to the cart ? Could you provide the URL and instructions to reproduce the problem ?
Did you update your HikaShop ?
I can see that the "access level" setting of your product is not set to all the user groups. Could it be linked to the problem ?
Also, you provided the screenshot of a product with variants. Does that mean that the element with the id 366 in the error message is the main product ? Or it's a variant ? If it's a variant, could you also provide a screenshot of the settings of the variant ?
How is the product added to the cart ? Could you provide the URL and instructions to reproduce the problem ?
Please Log in or Create an account to join the conversation.
- packerblood
-
Topic Author
- Offline
Less
More
- Posts: 14
- Thank you received: 0
2 years 1 month ago #362758
by packerblood
Replied by packerblood on topic The product is not available if cart quantity is changed.
Hi 366 is variant
attached screenshot
prnt.sc/P7_V1Qa6qvuu
i am testing it as super user login
366 is variant of the main product
product added to car from product page as normal hika process
after that in my cart menu page i am trying to change the number of items but it give error on the page save.
issue remain save on new version
attached screenshot
prnt.sc/P7_V1Qa6qvuu
i am testing it as super user login
366 is variant of the main product
product added to car from product page as normal hika process
after that in my cart menu page i am trying to change the number of items but it give error on the page save.
issue remain save on new version
Please Log in or Create an account to join the conversation.
2 years 1 month ago #362762
by nicolas
Replied by nicolas on topic The product is not available if cart quantity is changed.
Hi,
This looks like something we fixed recently (1 week ago) in HikaShop. Update your HikaShop and it should fix the problem.
This looks like something we fixed recently (1 week ago) in HikaShop. Update your HikaShop and it should fix the problem.
Please Log in or Create an account to join the conversation.
Time to create page: 0.202 seconds