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Adress page keeps loading
- Scramble ITS
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1 year 9 months ago - 1 year 9 months ago #364995
by Scramble ITS
Adress page keeps loading was created by Scramble ITS
-- url of the page with the problem -- :
www.scramble.nl
-- HikaShop version -- : 5.1.2
-- Joomla version -- : 5.2.2
-- PHP version -- : 8.1
-- Browser(s) name and version -- : Edge 131.0.2903.99
We have an issue when people make an order and are asked to fill out there billing/shipping address, this page keeps loading and noone can enter their information. Don't know if this is update related, but I updated from HS 5.1.1 to 5.1.2 recently.
-- HikaShop version -- : 5.1.2
-- Joomla version -- : 5.2.2
-- PHP version -- : 8.1
-- Browser(s) name and version -- : Edge 131.0.2903.99
We have an issue when people make an order and are asked to fill out there billing/shipping address, this page keeps loading and noone can enter their information. Don't know if this is update related, but I updated from HS 5.1.1 to 5.1.2 recently.
Last edit: 1 year 9 months ago by Scramble ITS.
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1 year 9 months ago #364998
by nicolas
Replied by nicolas on topic Adress page keeps loading
Hi,
Thank you for your feedback.
I've found that when used, the separator checkout view could lead in some cases to unwanted refresh loops following modifications to the checkout system to automatically go to the next step when the current step is empty in HikaShop 5.1.2.
I've made a hotfix on our end to properly handle the separator view that you're using on the address step of your checkout.
Download again the install package of HikaShop 5.1.2 on our website and install it on yours and it will add the patch to fix this.
Thank you for your feedback.
I've found that when used, the separator checkout view could lead in some cases to unwanted refresh loops following modifications to the checkout system to automatically go to the next step when the current step is empty in HikaShop 5.1.2.
I've made a hotfix on our end to properly handle the separator view that you're using on the address step of your checkout.
Download again the install package of HikaShop 5.1.2 on our website and install it on yours and it will add the patch to fix this.
The following user(s) said Thank You: Scramble ITS
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1 year 9 months ago #365005
by Scramble ITS
Replied by Scramble ITS on topic Adress page keeps loading
This did the trick.
The following user(s) said Thank You: nicolas
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