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Email template settings ignored
2 months 1 week ago - 2 months 1 week ago #372630
by yerg55
Email template settings ignored was created by yerg55
-- HikaShop version -- : 6.5.1 [2607140858]
-- Joomla version -- : 6.1.2
Configuration > System > Emails > Select "Order Notification" > Change to "default Green > Save.
Test with a dummy order > Email received > No change experienced as Default / Default remains
Cleared all cache
solution
Cleared all cache in database which for some reason was an issue. Have no site or page cache enabled.
:dry:
-- Joomla version -- : 6.1.2
Configuration > System > Emails > Select "Order Notification" > Change to "default Green > Save.
Test with a dummy order > Email received > No change experienced as Default / Default remains
Cleared all cache
solution
Cleared all cache in database which for some reason was an issue. Have no site or page cache enabled.
:dry:
Last edit: 2 months 1 week ago by yerg55. Reason: Solution
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2 months 1 week ago #372633
by nicolas
Replied by nicolas on topic Email template settings ignored
Hi,
What do you mean by "Test with a dummy order > Email received" ?
Do you mean that you clicked on the "email" button you see when you edit an order in the backend ? That's how you can test the "order notification" email.
If you mean that you tested creating an order on the frontend, then it's the "order creation notification" email which is sent to the customer, not the "order notification". So it's normal nothing changes.
What do you mean by "Test with a dummy order > Email received" ?
Do you mean that you clicked on the "email" button you see when you edit an order in the backend ? That's how you can test the "order notification" email.
If you mean that you tested creating an order on the frontend, then it's the "order creation notification" email which is sent to the customer, not the "order notification". So it's normal nothing changes.
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2 months 2 days ago #372798
by yerg55
Replied by yerg55 on topic Email template settings ignored
"Test with a dummy order > Email received"
Should have read "Tested with a dummy order > Email was received"
Apologies
Should have read "Tested with a dummy order > Email was received"
Apologies
The following user(s) said Thank You: nicolas
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