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Cancellation of payment

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2 days 5 hours ago #373486 by hkoopman
-- url of the page with the problem -- : www.vobovie.nl/
-- HikaShop version -- : 6.6.0
-- Joomla version -- : 5.4.8
-- PHP version -- : 8.5.10

When a customer chooses to pay via Mollie, an email is sent confirming that the order has been created. If the payment is subsequently aborted, an email stating that the order has been cancelled arrives after approximately 16 minutes. How can we change this so that no email is sent when the customer is redirected to Mollie, and so that—upon receipt of the information regarding the aborted payment—the order is reversed without emptying the shopping cart?

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2 days 2 hours ago #373489 by nicolas
Replied by nicolas on topic Cancellation of payment
Hi,

In the menu System>Emails, unpublish the Order creation notification for the email sent to the user when the order is created, and the Order administrator notification for the email sent to the merchant when the order is created.

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