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USPS Shipping doesn't apper; no errors
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12 years 11 months ago #128934
by dccbydesign
USPS Shipping doesn't apper; no errors was created by dccbydesign
Hi,
I have been trying to get the USPS module to work on my site to no avail. When checking out on the front end, USPS options are not listed (manual ones are).
I have tried the documentation, FAQs, and searched the forums but not been able to figure it out. There are no error messages, shipping just isn't there. Also, cannot check out on paypal if item needs to be shipped (non shipping items work, so this indicates a shipping related issued.
I have:
1. confirmed module is enabled
2. verified weight for items.
3. worked through other items on FAQ.
Any help would be appreciated. Thanks!
-- HikaShop version -- : Starter 2.2.2
-- Joomla version -- : 3.1.5
-- PHP version -- : 5.3.27
-- Browser(s) name and version -- : Firefox 24.0
I have been trying to get the USPS module to work on my site to no avail. When checking out on the front end, USPS options are not listed (manual ones are).
I have tried the documentation, FAQs, and searched the forums but not been able to figure it out. There are no error messages, shipping just isn't there. Also, cannot check out on paypal if item needs to be shipped (non shipping items work, so this indicates a shipping related issued.
I have:
1. confirmed module is enabled
2. verified weight for items.
3. worked through other items on FAQ.
Any help would be appreciated. Thanks!
-- HikaShop version -- : Starter 2.2.2
-- Joomla version -- : 3.1.5
-- PHP version -- : 5.3.27
-- Browser(s) name and version -- : Firefox 24.0
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12 years 11 months ago - 12 years 11 months ago #128989
by Mohamed Thelji
Replied by Mohamed Thelji on topic USPS Shipping doesn't apper; no errors
Hi,
1. Did you followed the "shipping methods" section of the FAQ ? if not doing it will probably help you
.
2. Can you show me how did you configured through some screenshots :
- Your USPS shipping method
- The products that you are using through your tests
- Your checkout workflow through "Hikashop->System->Configuration->Checkout"
- Your Paypal payment method
Thanks
.
1. Did you followed the "shipping methods" section of the FAQ ? if not doing it will probably help you
2. Can you show me how did you configured through some screenshots :
- Your USPS shipping method
- The products that you are using through your tests
- Your checkout workflow through "Hikashop->System->Configuration->Checkout"
- Your Paypal payment method
Thanks
Last edit: 12 years 11 months ago by Mohamed Thelji.
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12 years 11 months ago #129043
by dccbydesign
Replied by dccbydesign on topic USPS Shipping doesn't apper; no errors
Hi,
Yes I did try the Shipping FAQs, wish that had worked.
Attached are screen shots as request for the workflow, usps module config., paypal config., and two products that do not work properly. Site is test.dccbydesign.biz
Thanks for your help!
Yes I did try the Shipping FAQs, wish that had worked.
Attached are screen shots as request for the workflow, usps module config., paypal config., and two products that do not work properly. Site is test.dccbydesign.biz
Thanks for your help!
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12 years 11 months ago - 12 years 11 months ago #129080
by Mohamed Thelji
Replied by Mohamed Thelji on topic USPS Shipping doesn't apper; no errors
I've done some tests with some products which have the same weight/dimensions as yourLoco Buffer USB product and it worked fine, can you tell me what was the delivery address that you used during your tests ? also can you try it without the minimum price value ?
.
Last edit: 12 years 11 months ago by Mohamed Thelji.
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12 years 11 months ago #129106
by dccbydesign
Replied by dccbydesign on topic USPS Shipping doesn't apper; no errors
Hi I just tried it again with min. shipping price off and address of 7 hatchet cove, sardinia, oh 45171. Still didn't work.
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12 years 11 months ago #129232
by Mohamed Thelji
Replied by Mohamed Thelji on topic USPS Shipping doesn't apper; no errors
It's working fine on my end, can you give me a temporary back-end access through a private message for testing purpose so that I can found out from where the problem is coming from ?
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12 years 11 months ago - 12 years 11 months ago #129343
by Mohamed Thelji
Replied by Mohamed Thelji on topic USPS Shipping doesn't apper; no errors
Hi,
The problem was coming from your USPS WebTools User ID, I tested it with mine, and it was working fine. You should then directly ask USPS about your USPS WebTools User ID.
The problem was coming from your USPS WebTools User ID, I tested it with mine, and it was working fine. You should then directly ask USPS about your USPS WebTools User ID.
Last edit: 12 years 11 months ago by Mohamed Thelji.
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12 years 11 months ago #129412
by dccbydesign
Replied by dccbydesign on topic USPS Shipping doesn't apper; no errors
Got it fixed with USPS.
Thank you for your help Mohamed!
Thank you for your help Mohamed!
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